Frequently Asked Questions

Most Read FAQs

Is there a minimum order number for the Ice Cream Express service?

Yes, we require that a minimum of 100 Ice Creams are purchased. This service is provided at a fixed price, on a per unit basis. View our Ice Cream Express page to see the cost breakdown. For larger orders (more than 400) we will provide multiple vans.

Do the guests at my wedding have to pay for their Ice Creams?

This is entirely up to you, although in most cases we provide the Ice Creams for FREE once we have been booked for a wedding, party or other similar occasion.

View the full information on our Wedding and Party packages.

What type or brand of Ice Cream do you use?

Our Ice-Cream is Velinta which is the best Ice Cream mix money can buy we will not use any other mix as we have found this to be the best quality we have ever come across.

We are now going into our 5th generation of Ice Cream sellers so if we do not know about selling Ice Cream nobody does!

How will I know that my guests are eating fresh ice cream?

We are NVQ certificated for health and hygiene and also ISO 9001 which are both health and hygiene certificates that are very hard to obtain, most of our competitors will not have these as the criteria to obtain these certifications is very difficult.

Are Piccadilly Whip fully insured?

Yes, fully insured against every eventuality, this is something we take very seriously at Piccadilly Whip Catering Limited, we hold 10M public liability also product liability and employee liability, as well as normal road risk.

How will we know before you arrive that your ice cream is nice?

We have been trading for more than 50 years, we only use the very best mix for our machines that money can buy.
We have been using Valente for the last 25 years. We are constantly being bombarded by other suppliers to use their mix, as we run 18 outlets, we go through quite a lot of this and could save ourselves quite a lot of money by using a cheaper product, but quality is everything to us and we will not compromise on quality.

Where is the best place for an ice cream van to come and what time at a wedding?

There are 2 ways of having ice cream vans at your wedding some people even opt for both, these are to turn up to the church, as you know when photographs are being taken this can go on for 1 ½ hours some bride and grooms like their guests to have some refreshments whilst waiting around, the other option is to have us come to the reception.

Both these options are becoming ever more popular.

How far would you be prepared to go for a wedding or event?

Distance is not an object, our vans are capable of driving anywhere at any time.

© Piccadilly Whip 2014. Ice Cream Alliance 2014 Winner: "Mobiler of the year".
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